WellAway Limited

WellAway Limited is an international private medical insurance company with health and lifestyle products for expatriates around the world. The company states that it is the exclusive distributor of the insurance products developed by WellAway insurance (SA) and that it is domiciled in Bermuda, a jurisdiction it describes as highly regulated, with Solvency II equivalency and white-list status from the European Union.

Its plans are aimed at individuals and families, students and people working abroad, and groups and businesses. The site lists New American (ACA), New Horizon (ACA), EXPAT, WORLD, Student Plans and La Vie À l'Étranger (CFE), the last being an ACA-compliant plan with a discount for French nationals who are members of the CFE.

WellAway says it covers over 180 countries and has a US health network of more than 1.2 million providers. It also advertises 24/7 multilingual ConciergeCare services, emergency medical assistance and telemedicine. The company is reinsured by Arch Re, part of Arch Capital Group Ltd.

The site describes a broker partnership route rather than a client onboarding process. Brokers are invited to join through the broker section, where WellAway says it provides online tools, one-on-one support and custom products for groups and businesses.

For members, the site describes 24/7 multilingual ConciergeCare services that help with setting up appointments, explaining benefits and finding a provider, alongside emergency medical assistance and telemedicine.