Advertising and enquiry delivery terms

The annual package

Sponsored visibility is sold as an annual subscription, paid in advance. It renews on the same date each year at the agreed price unless it is cancelled. We email you before every renewal, stating the date and the amount, and you can cancel at any time from your advertiser dashboard — a cancellation takes effect at the end of the period already paid for, which runs to its end.

We do not promise a number of clicks, enquiries, sales or appointments, or a fixed position in any result. A sponsored listing is clearly identified as sponsored and shares its placement through daily rotation with other eligible sponsors.

Cancellation and refund

You may cancel before sponsored visibility is activated and receive a full refund. Once it is active, the annual fee is not prorated or refunded unless we materially fail to provide the package we agreed.

Our commitment is limited to the visibility package described when you buy it. It is not a guarantee of commercial results, ranking, leads or revenue.

How enquiries are passed on

We pass an enquiry to a business only when the reader has asked us to introduce them. We share only the details needed to answer that specific request.

Once you receive an enquiry, you act as an independent controller of those personal data. You must use them only to answer that request, keep them secure and meet your own legal obligations.

No reuse without your own lawful basis

You must not add an enquirer to marketing, newsletters, audiences or any other purpose unrelated to their request unless you have your own valid legal basis and give any notice the law requires. Receiving an introduction from us is not that basis.

Getting in touch

Questions about a package or an enquiry can be sent through show email address.