Madrid Expat Services

Madrid Expat Services is a Madrid-based relocation and administrative support business run by Audrey Caroline Chesneau. The site says Audrey is trilingual (French, Spanish and English), has lived in Madrid for about 15 years and offers personalised relocation assistance and administrative procedures for people moving to or living in Madrid. The business lists a range of services including help with accommodation search, town-hall registration, residence/stay permits, digital signature, social security, private insurance, school registration and bank account opening.

The website presents packages (including a premium package grouping key services) and a la carte assistance for arrival, settling-in and departure formalities. Contact details and legal-owner information (name, NIF and postal address) are published on the site.

1) Initial contact and assessment: you describe your needs via the contact form or phone and the team provides information and a customised quote.

2) Remote preparatory work: before arrival the company can begin administrative steps and research suitable housing and schools.

3) Arrival support and in-person appointments: on arrival they assist with in-person procedures such as town-hall registration, social security, bank account opening and obtaining a digital signature.

4) Settling-in and follow-up: assistance with private insurance, school registration and connecting with local service providers; the company also offers departure logistics when you leave Madrid.