Dexters – Property Management

Property management for overseas landlords · United Kingdom

London-based lettings and full property management for non‑resident landlords, with published management fees and international payment support.

Why retirees choose Dexters – Property Management

Published management fees and clear fee schedule for overseas landlords (percentages and fixed fees).
States an international bank transfer fee and a charge for handling HMRC withholding for non‑resident landlords.
Member of The Property Ombudsman and says it is regulated by ARLA and RICS with RICS client money protection.
24/7 access to property managers and a London network of local property teams and contractors.
Offers rent & legal protection product priced per tenancy.

About Dexters – Property Management

Dexters provides letting and property management services across London and offers specific support for landlords who live overseas. They operate managed and fully managed landlord services, a premium management tier, and a rent‑management option; they also offer international bank transfers and state a charge for handling tax withholding for landlords who live outside the UK. Their site emphasises a local property management team, 24/7 access for tenants and a network of contractors and in‑house maintenance engineers to look after rental homes.

The company is a London estate agent with multiple offices and advertises specialist Corporate & International Lettings and Relocation teams; Dexters publishes its commission and a detailed fee schedule (percentages, fixed administration charges and other service prices) on its Landlords pages and confirms membership of industry redress and client‑money schemes.

How working with them works

1. Contact Dexters for a free valuation or instruction via the local office or the Landlords pages. (Site phone line 8am–8pm, seven days a week.)

2. Choose a management tier (Rent Managed, Full Management, Premium Management) and agree the commission and any one‑off services (inventories, check‑in/out, safety certificates).

3. Dexters completes tenant referencing, prepares tenancy paperwork and (where applicable) registers the deposit with a government‑authorised scheme. They manage maintenance via in‑house engineers or vetted contractors and provide 24/7 access for tenancy issues.

4. Dexters collects rent, deducts their commission and (if instructed) arranges international bank transfers. For landlords without an HMRC exemption certificate, they may deduct basic rate tax and charge £60 per quarter for this service.

At a glance

Registrations: Companies House company number 09749007; states membership of The Property Ombudsman (TPO), ARLA and RICS; RICS Client Money Protection certificate available on site.
Established: 2015 · 11 years in business
Areas served: London (multiple local offices across central and Greater London)
Opening hours: Phone: 8:00–20:00, seven days a week (as published for valuation enquiries).
Fees: Published fees: Premium Management 18% (21.6% incl. VAT); Full Management 16% (19.2% incl. VAT) and Rent Management 11% (13.2% incl. VAT). Other published charges include inventory from £144, check‑in/out from £156, international bank transfer £30, tax handling for non‑resident landlords £60 per quarter, and a range of admin fees (e.g. new tenancy admin £480, renewal/variation fees £240). All prices include VAT where stated.

Frequently asked questions

Do they manage properties for landlords who live overseas?

Yes. Dexters offers management services for landlords who live outside the UK and publishes an International Bank Transfer fee (£30) and a quarterly charge (£60) for accounting/withholding where they must deduct basic rate tax for non‑resident landlords if an exemption certificate has not been provided.

What management services and fees do they publish?

They publish three main tiers: Premium Management (18% commission; 21.6% incl VAT), Full Management (16% / 19.2% incl VAT) and Rent Management (11% / 13.2% incl VAT), with additional optional and fixed charges (inventories from £144, check‑in/out from £156, various administration fees and insurance products).

Are client funds and complaints covered by an industry scheme?

Dexters states it is a member of The Property Ombudsman (TPO) for lettings, ARLA and RICS and references the RICS Client Money Protection scheme and a downloadable CMP certificate on their site.

How can overseas landlords get their income transferred abroad?

The site says Dexters can transfer funds overseas and charges an International Bank Transfer Fee of £30; landlords should discuss arrangements with their local Dexters office.

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Why retirees choose Dexters – Property Management

Published management fees and clear fee schedule for overseas landlords (percentages and fixed fees).

States an international bank transfer fee and a charge for handling HMRC withholding for non‑resident landlords.

Member of The Property Ombudsman and says it is regulated by ARLA and RICS with RICS client money protection.

24/7 access to property managers and a London network of local property teams and contractors.

Offers rent & legal protection product priced per tenancy.

About Dexters – Property Management

How working with them works

1. Contact Dexters for a free valuation or instruction via the local office or the Landlords pages. (Site phone line 8am–8pm, seven days a week.)

2. Choose a management tier (Rent Managed, Full Management, Premium Management) and agree the commission and any one‑off services (inventories, check‑in/out, safety certificates).

At a glance

Registrations

Companies House company number 09749007; states membership of The Property Ombudsman (TPO), ARLA and RICS; RICS Client Money Protection certificate available on site.

Established

2015 · 11 years in business

Areas served

London (multiple local offices across central and Greater London)

Opening hours

Phone: 8:00–20:00, seven days a week (as published for valuation enquiries).

Fees

Published fees: Premium Management 18% (21.6% incl. VAT); Full Management 16% (19.2% incl. VAT) and Rent Management 11% (13.2% incl. VAT). Other published charges include inventory from £144, check‑in/out from £156, international bank transfer £30, tax handling for non‑resident landlords £60 per quarter, and a range of admin fees (e.g. new tenancy admin £480, renewal/variation fees £240). All prices include VAT where stated.