Key takeaways
- 112 is the emergency number in Spain — say "urgencias" and "ambulancia" if it’s life-threatening.
- At a pharmacy (farmacia) most pharmacists can advise and supply OTC medicines; hold a list of your active ingredients (principio activo).
- Carry passport, health card or private insurance certificate, a printed medication list and a Spanish summary of allergies — the consulate and health staff will want clear documents.
- Do the language prep yourself (20–30 phrases). Pay a gestor or translator for documents you must present to register with the health service or for sworn translations.
You wake in the middle of the night with your chest tightening and a dizziness you haven't felt before. Your partner calls out. You grab your phone, but your mind blanks on how to say "call an ambulance" in Spanish. In a calmer moment, you want to walk into the nearest farmacia and ask for something that works like your home-brand painkiller — but you need the Spanish name of the active ingredient and to explain your stomach ulcer so they don't give you ibuprofen.
First contact: calling for help and the words to use
The simplest, most useful fact: call 112 for any life-threatening emergency anywhere in Spain. 112 dispatchers speak several languages in tourist areas, but you should be ready with a few short Spanish phrases. Speak slowly. Repeat only what they ask for.
- Ambulance / urgent arrival: "Necesitamos una ambulancia, por favor" (neh-seh-SEE-toh OO-nah ahm-bu-LAHN-see-ah, "We need an ambulance, please").
- Chest pain: "Dolor en el pecho" (doh-LOR en el PEH-cho, "chest pain").
- Stroke signs: "Se está cayendo / tiene la cara caída / habla mal" (seh ess-TAH kai-YEN-doh / TEE-neh lah KAH-rah kai-DAH / AH-blah mahl — face drooping, slurred speech).
- Unconscious: "Está inconsciente" (ess-TAH in-con-SIEN-teh).")
When you call, have ready: exact address or nearest landmark, how many people need help, and any known allergies/medications. If you know the town's square name or a nearby pharmacy (farmacia), say it — responders find landmarks faster than narrow street names in old towns.
Useful short answers the dispatcher may ask for, in Spanish:
- "¿Edad?" — "Si tiene XX años." (How old? — Give the age.)
- "¿Está respirando?" — "Sí / No" (Breathing?)
- "¿Alergias?" — "Sí, a [penicilina / marisco]" (Allergies? — say them.)
At the hospital: urgencias, paperwork and what to say
Spanish hospitals label emergency departments as "Urgencias". When the ambulance drops you off it will be at urgencias. If you taxi yourself, head straight to the entrance and tell reception: "Urgencias, por favor".
Key phrases for triage and doctors:
- "Me duele aquí" (meh DWEH-leh ah-KEE — point).
- "No recuerdo cuándo empezó" (I don't remember when it started).
- "Soy alérgico/a a..." (I am allergic to...).
- "Tomo estos medicamentos" (TOH-moh ES-tohs meh-dee-kah-MEN-tohs) followed by your printed list.
Documents and practical items you'll be asked for. Have a small folder or plastic bag with these ready before any trip out of the house:
- Passport or photo ID.
- Tarjeta Sanitaria (Spanish health card) if you have it; otherwise your private health insurance certificate with policy number and a Spanish translation page if available.
- List of current medications with dosages and active ingredients (principio activo).
- Allergies written in Spanish and English: "Alergia a penicilina" etc.
- Emergency contact (nombre y teléfono) and your NIE or passport number.
If you’re on a non-lucrative visa and haven’t registered for public healthcare, you'll be using private insurance at first. The insurer’s certificate must clearly show the policy number, start date and medical coverage. The consulate required this for your visa; so will urgency staff if your cover is queried.
The farmacia: everyday Spanish that actually works
Farmacias are not just shops — the pharmacist is a regulated healthcare professional. In Spain pharmacists can advise, recommend OTCs and sometimes provide limited prescription-only medicines in a pinch (policy varies by region). Kill the idea that every pharmacy is a tourist information point: many speak good English in tourist towns, but you should know the words so you can be precise.
What to say when you walk in:
- "¿Está abierta la farmacia de guardia?" (Is the on-duty pharmacy open?) — useful at night.
- "Necesito algo para [dolor de cabeza / náuseas / tos]" (I need something for [headache / nausea / cough]).
- "No puedo tomar [ibuprofeno / aspirina] porque tengo [úlceras / problemas renales]" (I can’t take [ibuprofen/aspirin] because I have [ulcers/kidney problems]).
- "¿Cuál es el principio activo?" (What is the active ingredient?) — very useful for matching medicines you used at home.
Bring this with you to the farmacia:
- Printed list of medications with dose and active ingredient.
- Original prescription if you have one (receta médica).
- Card with your allergies and chronic conditions in Spanish and English.
Price and regulations: some medicines are OTC (sin receta). Others need a prescription (con receta). If you have a UK GHIC/EHIC or EU card it can be used for necessary care; otherwise private insurance or self-pay applies. Check the autority at seg-social.es for entitlement details.
| Spanish | Pronunciation | When to use |
|---|---|---|
| Llame al 112 | YAH-meh al uno-dos-dos | To call emergency services |
| Urgencias / Sala de urgencias | oor-HEN-see-ahs | Emergency department |
| Farmacia de guardia | far-MAH-syah deh GWAR-dee-ah | Pharmacy open outside normal hours |
| Receta médica | reh-SEH-tah MEH-dee-kah | Prescription |
| Principio activo | preen-SEE-pee-oh ahk-TEE-voh | Active ingredient — use this to match meds |
